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MEET Charlotte Olson

Retirement Analyst

(former Retirement Graduate)

Team Retirement

Segment Human Capital and Benefits

Location London, United Kingdom

Experience level Graduate

University University of Bath, Mathematical Sciences

Why did you pursue a graduate position with Willis Towers Watson?

I completed an internship with Willis Towers Watson in 2016. I very much enjoyed the work I was doing and liked the people with whom I was working. I liked the culture of the company and felt the values fit with my own. I also wanted to pursue a career that would allow me to further build upon the mathematical skills I gained throughout my education. So when I was offered a graduate position, I was only too happy to take it and return to Willis Towers Watson.

Please tell us about your placements within the company so far.

I had a one month rotation at the Lisbon Service Centre, where I learned a lot about valuation work. It was useful to see how all the calculations are done, and thus get a better understanding of how the whole process works. I was able to help with a number of different stages of the process, and everyone was keen to get me involved with the work.

And your current role?

I am currently an analyst in the Retirement group, where I have been able to take on a number of responsibilities. What I do day-to-day varies quite a bit, but I tend to have a good supply of individual calculations to work on, for which I organize the log and delegate to people on my client teams. There are a range of things to get involved with: factor reviews, pension increase exchanges/retirement transfer options, accounting and valuations. Every pension scheme must undergo a formal valuation every three years, and these tend to take around 15 months, so there will always be a client with a valuation going on!

What training and development opportunities have you enjoyed as a result of the graduate program?

There are a lot of technical skills needed for my role, and the company has provided the necessary training to help me strengthen my knowledge base. I have also improved my time management skills and ability to prioritize tasks.

How would you describe the culture at Willis Towers Watson?

The culture is very inclusive. Everyone I’ve had the pleasure of working with has been very friendly and welcoming.

What do you like best about working at Willis Towers Watson?

The people! Everyone is very willing to get you involved and answer any questions you may have.

What is your hope for your career in the future?

I hope to qualify as an actuary in a few years, and would like to continue doing this type of work. I think the industry will change a fair amount over the next few years. It will be interesting to see how this unfolds.

MEET OUR PEOPLE

Kingsley Wang

Kingsley Wang

Project Manager Shenzhen, China
Jessica Melville

Jessica Melville

Senior Investment Consultant Sydney, Australia
Ana Rivera

Ana Rivera

Global Services and Solutions Leader, Latin America Miami, Florida, U.S.
Tony Seto

Tony Seto

National Manager, Construction, Auckland, New Zealand
Kanika Mehta

Kanika Mehta

Market Research Associate, Information Services Team (Delhi) Gurgaon, India
Charlie (Charlotte) Garrod

Charlie (Charlotte) Garrod

Wordings Analyst Ipswich, United Kingdom
Karen McDonagh Reynolds

Karen McDonagh Reynolds

Cloud Programme Director Ipswich, UK (but I travel loads)
Ravi Khambhati

Ravi Khambhati

Senior Associate — Systems Development Arlington, Virginia, U.S.
Laura Punzón

Laura Punzón

Team Leader Madrid, Spain
Nick Alexander

Nick Alexander

Senior Enrollment Operations Manager/Tempe Site Lead(Director) Tempe, Arizona
Benjamin Tessier

Benjamin Tessier

Bid Manager London, United Kingdom
Carlos Moreno Martín

Carlos Moreno Martín

Project Manager Madrid, Spain
Jaime Sánchez Gómez-Landero

Jaime Sánchez Gómez-Landero

Project Manager, Iberia Madrid, Spain
Paul Dowding

Paul Dowding

Account Executive Ipswich, United Kingdom
Pei Wang

Pei Wang

Actuarial Analyst (former Life Intern) Hartford, Connecticut, U.S.
Emma White

Emma White

Junior Account Executive London, United Kingdom
Basil Al Hatoum

Basil Al Hatoum

Actuarial Analyst (former Retirement Graduate) Toronto, Canada
Jasmin Bedi

Jasmin Bedi

Retirement Associate (former Intern) Reigate, United Kingdom
HeeJung Kim

HeeJung Kim

Health and Benefits analyst (currently on rotational Graduate Development Program) Toronto, Canada
Eifflin Ding

Eifflin Ding

Rewards Analyst (former Talent and Rewards Intern)
Mae Heloise Lisaca

Mae Heloise Lisaca

HR Administrator for Benefits (former Talent and Rewards Intern) Manila, Philippines
Charlotte Olson

Charlotte Olson

Retirement Analyst (former Retirement Graduate) London, United Kingdom
Moona Lv

Moona Lv

Analyst (former Talent Management Graduate) Shanghai, China
Anshul Garg

Anshul Garg

Risk analyst (former Investment, Risk and Reinsurance Graduate) Gurugram, India
Andrew Flewitt

Andrew Flewitt

HR Partner Ipswich, United Kingdom
Alberto Mondelli

Alberto Mondelli

Region Leader — Latin America Mexico City, Mexico
Emily Reading

Emily Reading

Client Service and Analytics Manager Ipswich, UK (with one day per week in London office)
Melanie Harding

Melanie Harding

Head of Operations Auckland, New Zealand
Trey Franklin

Trey Franklin

Reinsurer Relationship Manager Nashville, Tennessee, U.S.
Dominic Ferrari

Dominic Ferrari

Actuarial Apprentice Reigate, United Kingdom
Suzanne Vaughan

Suzanne Vaughan

Head of Retirement, Edinburgh Edinburgh, Scotland
Nuno Arruda

Nuno Arruda

Head of Clients (dual hatted with Broking and Carrier Management) Lisbon, Portugal

MEET OUR PEOPLE

Kingsley Wang

Kingsley Wang

Project Manager Shenzhen, China
Jessica Melville

Jessica Melville

Senior Investment Consultant Sydney, Australia
Ana Rivera

Ana Rivera

Global Services and Solutions Leader, Latin America Miami, Florida, U.S.
Tony Seto

Tony Seto

National Manager, Construction, Auckland, New Zealand
Kanika Mehta

Kanika Mehta

Market Research Associate, Information Services Team (Delhi) Gurgaon, India
Charlie (Charlotte) Garrod

Charlie (Charlotte) Garrod

Wordings Analyst Ipswich, United Kingdom
Karen McDonagh Reynolds

Karen McDonagh Reynolds

Cloud Programme Director Ipswich, UK (but I travel loads)
Ravi Khambhati

Ravi Khambhati

Senior Associate — Systems Development Arlington, Virginia, U.S.
Laura Punzón

Laura Punzón

Team Leader Madrid, Spain
Nick Alexander

Nick Alexander

Senior Enrollment Operations Manager/Tempe Site Lead(Director) Tempe, Arizona
Benjamin Tessier

Benjamin Tessier

Bid Manager London, United Kingdom
Carlos Moreno Martín

Carlos Moreno Martín

Project Manager Madrid, Spain
Jaime Sánchez Gómez-Landero

Jaime Sánchez Gómez-Landero

Project Manager, Iberia Madrid, Spain
Paul Dowding

Paul Dowding

Account Executive Ipswich, United Kingdom
Pei Wang

Pei Wang

Actuarial Analyst (former Life Intern) Hartford, Connecticut, U.S.
Emma White

Emma White

Junior Account Executive London, United Kingdom
Basil Al Hatoum

Basil Al Hatoum

Actuarial Analyst (former Retirement Graduate) Toronto, Canada
Jasmin Bedi

Jasmin Bedi

Retirement Associate (former Intern) Reigate, United Kingdom
HeeJung Kim

HeeJung Kim

Health and Benefits analyst (currently on rotational Graduate Development Program) Toronto, Canada
Eifflin Ding

Eifflin Ding

Rewards Analyst (former Talent and Rewards Intern)
Mae Heloise Lisaca

Mae Heloise Lisaca

HR Administrator for Benefits (former Talent and Rewards Intern) Manila, Philippines
Charlotte Olson

Charlotte Olson

Retirement Analyst (former Retirement Graduate) London, United Kingdom
Moona Lv

Moona Lv

Analyst (former Talent Management Graduate) Shanghai, China
Anshul Garg

Anshul Garg

Risk analyst (former Investment, Risk and Reinsurance Graduate) Gurugram, India
Andrew Flewitt

Andrew Flewitt

HR Partner Ipswich, United Kingdom
Alberto Mondelli

Alberto Mondelli

Region Leader — Latin America Mexico City, Mexico
Emily Reading

Emily Reading

Client Service and Analytics Manager Ipswich, UK (with one day per week in London office)
Melanie Harding

Melanie Harding

Head of Operations Auckland, New Zealand
Trey Franklin

Trey Franklin

Reinsurer Relationship Manager Nashville, Tennessee, U.S.
Dominic Ferrari

Dominic Ferrari

Actuarial Apprentice Reigate, United Kingdom
Suzanne Vaughan

Suzanne Vaughan

Head of Retirement, Edinburgh Edinburgh, Scotland
Nuno Arruda

Nuno Arruda

Head of Clients (dual hatted with Broking and Carrier Management) Lisbon, Portugal