jessica melville

jessica melville
MEET Moona Lv


(former Talent Management Graduate)

Team Talent Management and Organizational Alignment

Segment Human Capital and Benefits

Location Shanghai, China

Experience level Graduate

University Beijing Normal University, Master of Applied Psychology, Bachelor of Management

Personal interests

Travel — from San Diego, California, to Guangzhou and Suzhou in China. Breathing fresh air and sunshine to energize.

Why did you pursue a graduate position with Willis Towers Watson?

As my career aspiration is to be a management consultant, I chose Willis Towers Watson because it has a respected brand reputation and is a time-honored professional consulting company.

Please tell us about your placements within the company so far

I joined Willis Towers Watson as a summer intern in the Talent line of business in Beijing in June of 2017. The Talent practice focuses on providing solutions to our clients’ organizational and talent needs. I helped in several areas including structuring organizational hierarchies, building up career maps, linking compensation with performance, building competency models and talent review.

And your current role?

My current role as a human capital analyst gives me the opportunity to help with research, interview transcription, data cleaning, insight summaries and report preparation. The work enables me to have a deep and real understanding of our customers’ businesses. I’ve learned a lot about management consulting work in this role.

What training and development opportunities have you enjoyed while at Willis Towers Watson?

During my summer internship, I enjoyed a series of training programs that provided me with the skills necessary to become a qualified junior consultant. In our first week, our orientation helped us to understand Willis Towers Watson’s business scope, past and present. The entire program plan was laid out for us, along with tips on how to be a successful intern. In addition to routine project work, we had group tasks, weekly training, marketing activities, performance reviews, and skills and personality tests.
Through weekly training and sharing activities, we were exposed to the work of each practice and learned practical skills for project management that helped us complete the work more efficiently. At the end of August, the people manager of each intern conducted a one-on-one performance review, discussing positive performance and areas of improvement, with helpful suggestions for moving ahead. This conversation not only helped me gain clarity about my future direction with the company, but also made me feel that Willis Towers Watson is a company that values its people.
After my onboarding, I participated in a New Hire Boot Camp in Beijing. This three-day training provided a strong business overview and ways to improve relevant skills, which helped me understand my work on a deeper level.

What is your proudest achievement since joining Willis Towers Watson?

I independently completed a research study about the reform of state-owned enterprises in China. My research was recognized, which made me feel very fulfilled, and I learned a lot.

How would you describe the culture at Willis Towers Watson?

Willis Towers Watson consultants are a vibrant group that lives life well. We order take-out together, share life stories and talk about current events. My colleagues share stories of travel and adventure.

What do you like best about working at Willis Towers Watson?

At Willis Towers Watson you don’t have to worry about hierarchies; our colleagues always greet one another in a polite friendly tone, no matter their career level. They are appreciative, say thank you and smile when they ask you to do something. For delivery tasks, consultants will express their appreciation of the work while pointing out areas for improvement objectively, which leads to better output the next time.

What is your hope for your career in the future?

My personal career plan is to become a management consultant that delivers valuable solutions to our clients while developing myself and others effectively.

Based on your experience, what advice would you give someone considering a graduate opportunity at Willis Towers Watson?

Never be afraid of something new. Having the courage to face challenges and try, and the determination and motivation to get it done are more important than anything else. When I find the next day’s task is an unknown project, I feel full of expectation for the challenge and another opportunity to improve myself. Just stay hungry. Ask more, think more and practice more.