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MEET Moona Lv

Analyst

(former Talent Management Graduate)

Team Talent Management and Organizational Alignment

Segment Human Capital and Benefits

Location Shanghai, China

Experience level Graduate

University Beijing Normal University, Master of Applied Psychology, Bachelor of Management

Personal interests

Travel — from San Diego, California, to Guangzhou and Suzhou in China. Breathing fresh air and sunshine to energize.

Why did you pursue a graduate position with Willis Towers Watson?

As my career aspiration is to be a management consultant, I chose Willis Towers Watson because it has a respected brand reputation and is a time-honored professional consulting company.

Please tell us about your placements within the company so far

I joined Willis Towers Watson as a summer intern in the Talent line of business in Beijing in June of 2017. The Talent practice focuses on providing solutions to our clients’ organizational and talent needs. I helped in several areas including structuring organizational hierarchies, building up career maps, linking compensation with performance, building competency models and talent review.

And your current role?

My current role as a human capital analyst gives me the opportunity to help with research, interview transcription, data cleaning, insight summaries and report preparation. The work enables me to have a deep and real understanding of our customers’ businesses. I’ve learned a lot about management consulting work in this role.

What training and development opportunities have you enjoyed while at Willis Towers Watson?

During my summer internship, I enjoyed a series of training programs that provided me with the skills necessary to become a qualified junior consultant. In our first week, our orientation helped us to understand Willis Towers Watson’s business scope, past and present. The entire program plan was laid out for us, along with tips on how to be a successful intern. In addition to routine project work, we had group tasks, weekly training, marketing activities, performance reviews, and skills and personality tests.
Through weekly training and sharing activities, we were exposed to the work of each practice and learned practical skills for project management that helped us complete the work more efficiently. At the end of August, the people manager of each intern conducted a one-on-one performance review, discussing positive performance and areas of improvement, with helpful suggestions for moving ahead. This conversation not only helped me gain clarity about my future direction with the company, but also made me feel that Willis Towers Watson is a company that values its people.
After my onboarding, I participated in a New Hire Boot Camp in Beijing. This three-day training provided a strong business overview and ways to improve relevant skills, which helped me understand my work on a deeper level.

What is your proudest achievement since joining Willis Towers Watson?

I independently completed a research study about the reform of state-owned enterprises in China. My research was recognized, which made me feel very fulfilled, and I learned a lot.

How would you describe the culture at Willis Towers Watson?

Willis Towers Watson consultants are a vibrant group that lives life well. We order take-out together, share life stories and talk about current events. My colleagues share stories of travel and adventure.

What do you like best about working at Willis Towers Watson?

At Willis Towers Watson you don’t have to worry about hierarchies; our colleagues always greet one another in a polite friendly tone, no matter their career level. They are appreciative, say thank you and smile when they ask you to do something. For delivery tasks, consultants will express their appreciation of the work while pointing out areas for improvement objectively, which leads to better output the next time.

What is your hope for your career in the future?

My personal career plan is to become a management consultant that delivers valuable solutions to our clients while developing myself and others effectively.

Based on your experience, what advice would you give someone considering a graduate opportunity at Willis Towers Watson?

Never be afraid of something new. Having the courage to face challenges and try, and the determination and motivation to get it done are more important than anything else. When I find the next day’s task is an unknown project, I feel full of expectation for the challenge and another opportunity to improve myself. Just stay hungry. Ask more, think more and practice more.

MEET OUR PEOPLE

Kingsley Wang

Kingsley Wang

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Jessica Melville

Jessica Melville

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Ana Rivera

Ana Rivera

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Tony Seto

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Kanika Mehta

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Charlie (Charlotte) Garrod

Charlie (Charlotte) Garrod

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Karen McDonagh Reynolds

Karen McDonagh Reynolds

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Ravi Khambhati

Ravi Khambhati

Senior Associate — Systems Development Arlington, Virginia, U.S.
Laura Punzón

Laura Punzón

Team Leader Madrid, Spain
Nick Alexander

Nick Alexander

Senior Enrollment Operations Manager/Tempe Site Lead(Director) Tempe, Arizona
Benjamin Tessier

Benjamin Tessier

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Carlos Moreno Martín

Carlos Moreno Martín

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Jaime Sánchez Gómez-Landero

Jaime Sánchez Gómez-Landero

Project Manager, Iberia Madrid, Spain
Paul Dowding

Paul Dowding

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Pei Wang

Pei Wang

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Emma White

Emma White

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Basil Al Hatoum

Basil Al Hatoum

Actuarial Analyst (former Retirement Graduate) Toronto, Canada
Jasmin Bedi

Jasmin Bedi

Retirement Associate (former Intern) Reigate, United Kingdom
HeeJung Kim

HeeJung Kim

Health and Benefits analyst (currently on rotational Graduate Development Program) Toronto, Canada
Eifflin Ding

Eifflin Ding

Rewards Analyst (former Talent and Rewards Intern)
Mae Heloise Lisaca

Mae Heloise Lisaca

HR Administrator for Benefits (former Talent and Rewards Intern) Manila, Philippines
Charlotte Olson

Charlotte Olson

Retirement Analyst (former Retirement Graduate) London, United Kingdom
Moona Lv

Moona Lv

Analyst (former Talent Management Graduate) Shanghai, China
Anshul Garg

Anshul Garg

Risk analyst (former Investment, Risk and Reinsurance Graduate) Gurugram, India
Andrew Flewitt

Andrew Flewitt

HR Partner Ipswich, United Kingdom
Alberto Mondelli

Alberto Mondelli

Region Leader — Latin America Mexico City, Mexico
Emily Reading

Emily Reading

Client Service and Analytics Manager Ipswich, UK (with one day per week in London office)
Melanie Harding

Melanie Harding

Head of Operations Auckland, New Zealand
Trey Franklin

Trey Franklin

Reinsurer Relationship Manager Nashville, Tennessee, U.S.
Dominic Ferrari

Dominic Ferrari

Actuarial Apprentice Reigate, United Kingdom
Suzanne Vaughan

Suzanne Vaughan

Head of Retirement, Edinburgh Edinburgh, Scotland
Nuno Arruda

Nuno Arruda

Head of Clients (dual hatted with Broking and Carrier Management) Lisbon, Portugal

MEET OUR PEOPLE

Kingsley Wang

Kingsley Wang

Project Manager Shenzhen, China
Jessica Melville

Jessica Melville

Senior Investment Consultant Sydney, Australia
Ana Rivera

Ana Rivera

Global Services and Solutions Leader, Latin America Miami, Florida, U.S.
Tony Seto

Tony Seto

National Manager, Construction, Auckland, New Zealand
Kanika Mehta

Kanika Mehta

Market Research Associate, Information Services Team (Delhi) Gurgaon, India
Charlie (Charlotte) Garrod

Charlie (Charlotte) Garrod

Wordings Analyst Ipswich, United Kingdom
Karen McDonagh Reynolds

Karen McDonagh Reynolds

Cloud Programme Director Ipswich, UK (but I travel loads)
Ravi Khambhati

Ravi Khambhati

Senior Associate — Systems Development Arlington, Virginia, U.S.
Laura Punzón

Laura Punzón

Team Leader Madrid, Spain
Nick Alexander

Nick Alexander

Senior Enrollment Operations Manager/Tempe Site Lead(Director) Tempe, Arizona
Benjamin Tessier

Benjamin Tessier

Bid Manager London, United Kingdom
Carlos Moreno Martín

Carlos Moreno Martín

Project Manager Madrid, Spain
Jaime Sánchez Gómez-Landero

Jaime Sánchez Gómez-Landero

Project Manager, Iberia Madrid, Spain
Paul Dowding

Paul Dowding

Account Executive Ipswich, United Kingdom
Pei Wang

Pei Wang

Actuarial Analyst (former Life Intern) Hartford, Connecticut, U.S.
Emma White

Emma White

Junior Account Executive London, United Kingdom
Basil Al Hatoum

Basil Al Hatoum

Actuarial Analyst (former Retirement Graduate) Toronto, Canada
Jasmin Bedi

Jasmin Bedi

Retirement Associate (former Intern) Reigate, United Kingdom
HeeJung Kim

HeeJung Kim

Health and Benefits analyst (currently on rotational Graduate Development Program) Toronto, Canada
Eifflin Ding

Eifflin Ding

Rewards Analyst (former Talent and Rewards Intern)
Mae Heloise Lisaca

Mae Heloise Lisaca

HR Administrator for Benefits (former Talent and Rewards Intern) Manila, Philippines
Charlotte Olson

Charlotte Olson

Retirement Analyst (former Retirement Graduate) London, United Kingdom
Moona Lv

Moona Lv

Analyst (former Talent Management Graduate) Shanghai, China
Anshul Garg

Anshul Garg

Risk analyst (former Investment, Risk and Reinsurance Graduate) Gurugram, India
Andrew Flewitt

Andrew Flewitt

HR Partner Ipswich, United Kingdom
Alberto Mondelli

Alberto Mondelli

Region Leader — Latin America Mexico City, Mexico
Emily Reading

Emily Reading

Client Service and Analytics Manager Ipswich, UK (with one day per week in London office)
Melanie Harding

Melanie Harding

Head of Operations Auckland, New Zealand
Trey Franklin

Trey Franklin

Reinsurer Relationship Manager Nashville, Tennessee, U.S.
Dominic Ferrari

Dominic Ferrari

Actuarial Apprentice Reigate, United Kingdom
Suzanne Vaughan

Suzanne Vaughan

Head of Retirement, Edinburgh Edinburgh, Scotland
Nuno Arruda

Nuno Arruda

Head of Clients (dual hatted with Broking and Carrier Management) Lisbon, Portugal