Senior Analyst - Consulting support team in Reigate at Willis Towers Watson

Date Posted: 9/9/2017

Job Snapshot

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Job Description

The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at

The Business

Human capital and benefits

High-performing institutions cultivate and grow talent, carefully balancing costs and rewards.  From employee benefits to executive compensation, we take a rounded perspective, based on leading-edge thinking, data, analytics and software, unearthing new ways to motivate people, foster wellbeing and implement solutions that work.

Willis Towers Watson Retirement Consultants work closely with all types of clients, including many of the largest and most prestigious pension schemes in the UK, to develop some of the most advanced benefit design techniques currently in use.  We combine expertise in retirement and investment consulting to support organisations worldwide in designing, managing, administering and communicating all types of retirement plans. Whether our client has a defined benefit pension or a defined contribution plan, we work with them to determine the right approach to design, funding, investing, governing and employee engagement.

The Role

As a senior CST analyst you will help the relevant workstream manager lead a team of permanent and transient analysts (trainee and mid-level analyst) to ensure the consulting and other teams within the business receive high quality, timely and cost effective support for a variety of complex internal and external client projects.  Key responsibilities will include undertaking as well as checking individual member calculations, actuarial valuations, factor reviews, funding updates and accounting disclosures as well as drafting reports and other client documentation.

Other duties will include:

  • Associate training and development
  • Information management
  • Process improvement
  • Project management

Performance Objectives:


  • Ensure you and those that do work for you have the necessary skills and experience to carry out allocated work effectively 
  • Ensure internal quality processes are adhered to at all times


  • Coach and mentor more junior colleagues
  • Build and maintain solid and productive working relationships with internal clients


  • Ensure you and those doing work for you deliver first time, on time and within agreed service level agreements
  • You are recognised as an integral and essential part of service delivery


  • You help deliver high quality work to agreed scope at the lowest possible cost
  • All of your work is logged in accordance with time recording procedures 

Job Requirements

The Requirements

  • Graduate or equivalent academic and practical experience in a professional service organisation
  • A deep and comprehensive knowledge of the defined benefit sector– both technical and procedural
  • Outstanding organisation skills
  • Good Microsoft Office skills, particularly Excel
  • Proven people skills
  • Good negotiation/influencing skills
  • Pragmatic and commercial approach to problem solving
  • Wholly committed to service delivery
  • Ability to deal with priority conflict
  • Strong desire to coach and develop associates

Willis Towers Watson is an equal opportunities employer and does not discriminate on any basis. We support flexible working and this role will be considered on a flexible basis.