The Property & Casualty (P&C) business place bespoke insurance and reinsurance solutions for our diverse client base, ranging from large global corporate clients, to Small and Medium sized Enterprise (SME) and new start-ups.
The P&C Client Servicing Team is an integral part of the end to end client servicing function, beginning with leading the discussions with our clients to establish their insurance requirements through to the completion of the insurance product. This often takes the form of face to face meetings with the client as well as the insurance market to carry out programme and structure design workshops.
The team works closely with the London market brokers during the process and co-ordinate all stages of the placement with key stakeholders involved, which could include Captive insurers, Lenders / Legal Advisors, Engineering professionals and/or Surveyors and Valuation companies. The team is an agile working team and utilise the skills and proximity of the London market as required, to fulfil the clients’ requirements.
*** Please note that we do not accept multiple applications and you should only select and apply to one programme per year***
Level 4 Insurance Professional Apprenticeship Programme
Closing Date: 26 April 2019
An exciting opportunity has become available for individuals to become a key member of our Property and Casualty Client Servicing team, working alongside P&C sales and broking colleagues in London, our global network offices and our operational team in Mumbai. The role encompasses regular client and underwriter contact, in person (whether in our office or at their location), or via all other available communication methods.
Key responsibilities include:
Work alongside lead Account Executives and Client Relationship Managers when receiving, reviewing and actioning new incoming business enquiries.
Liaise with offshore operational support to ensure all pre renewal activities are accurate and complete.
Review Pre Renewal information and work closely with lead Account Executives to incorporate required changes and updates.
Attend internal and external strategy meetings where required.
Complete MRC’s and underwriter submissions ensuring cover required is accurately represented (working closely with lead Account Executives for adequate checking and sign off).
Review quotations against underwriter submissions and renewal strategy to confirm required cover is met (working closely with Account lead Executives).
Finalise drafted quotation documentation.
Draft schematics and premium calculations.
Review / Compare policy wording as applicable (in conjunction with support from wordings team).
Collate (information / sections from all placements) and finalise firm order MRC’s.
Prepare necessary paperwork for non-approved markets and ensure client is aware and agreed.
Liaise with wordings team where policy wording is required.
Finalise formal Evidence of Cover (EoC) documentation once bound slips received from brokers (programme wide).
Finalise updated policy wordings (if required)
Ensure policies are approved in Eclipse and all billing transactions are completed and are accurate.
Involvement with assessing query types throughout policy period, gather further information, provide advice or refer to appropriate channels (MTAs / Endorsements) throughout ongoing client servicing of accounts.
Collate and monitor the completion of market agreements to required changes.
Ensure all clients and marketing filing is complete and saved in the correct locations using relevant Willis Towers Watson systems.
Ensure all compliance procedures have been completed and are in place.
Ensure that all required metrics and service level requirements are met throughout the placement cycle.
Training & Qualifications
This Apprenticeship is a 24-36 month programme where you will be provided on the job training and a highly competitive study support package for the CII qualification. You will be fully supported by Willis Towers Watson and our official government approved Training Provider throughout the duration of the programme.
The start date for the UK Apprenticeship Programme will be September 2019.
Skills & Attributes
3 A-Levels or equivalent qualifications, ideally including subjects such as English and/or Maths
The desire to make a successful career within Insurance Broking
The ability to deliver high levels of client service
An ability at building effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists
Ability to represent the practice and Willis Towers Watson with integrity and credibility
Strong communication, negotiation and influencing skills
Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.
Willis Towers Watson is an equal opportunity employer
Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at Willis Towers Watson.
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Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. Our continued success depends greatly on our ability to fully and effectively employ qualified persons, regardless of race, color, religion, marital status, sexual orientation, age, disability, veteran status, military status, ancestry, gender, gender identity or expression, or any other characteristic protected by applicable human rights or equal opportunity legislation.
We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at Willis Towers Watson.